Scale like you’ve done it before
We place experienced practitioners inside your organization to build the systems, leaders and practices your next stage of growth depends on.
Our practitioners have built and led capabilities at organizations such as
Our commitments
Four promises we make before any work begins
- 01
You meet your practitioner first
Every practitioner is introduced to your leadership before any work begins.
- 02
Success is defined at the start
We agree the measures during the diagnostic and report against them at the end.
- 03
Your information stays confidential
We sign a confidentiality agreement before the diagnostic begins.
- 04
The capability stays with you
Processes, templates and tools are handed over to your team and owned by it.
The problem
Growth eventually outpaces the systems that built your company
What worked at fifty people begins to strain at five hundred. New markets, larger teams and closer regulatory scrutiny all demand capabilities the organization has never needed before.
The talent is usually already there. What is missing is access to people who have built these capabilities before, in markets like yours.
Why leaders call us
The problems we are brought in to solve
Leaders usually describe them in a single sentence.
-
We’re expanding into a new country, and nobody here has done it before
Cross-border expansion -
Our managers were promoted for doing the work, and now they have to manage it
Leadership Training -
Regulators and investors look at us differently now
Governance and risk -
Every important decision still goes through the founders
Organizational design -
Customers are starting to notice how big we’ve become
Customer Service Training -
We have data everywhere and answers nowhere
Data Analytics Training
Where we sit
Our work ends when your team can run it without us
Traditional training
Teaches the principles, then leaves your team to apply them alone.
Traditional consulting
Recommends what should change, then leaves the change to you.
Ports & Bridges
Builds the capability inside your team, on live work, and stays until it holds.
Ways to work with us
Start where your organization needs it most
Most clients begin with a diagnostic or a training program, and many go on to a wider engagement.
Capability Engagements
Diagnose the gap, match the right practitioner and embed the change
Corporate Training
Five programs taught by people who have done the job
The Library
Operating manuals and templates that anyone can read and use
Practitioners
Meet the operators and executives who lead our work
Join the network
Pass on what you have built to the next generation of organizations
How an engagement runs
A clear path from the first conversation to a measured result
Every engagement is shaped around your organization. Six clear stages mean you always know what happens next and what you will receive.
- 01
Diagnosis
We agree where the organization is going and which capabilities will decide whether it gets there.
You receive
A capability brief that ranks the gaps by their effect on your plan
- 02
Capability mapping
We define what excellent looks like for the functions that matter most at your stage.
You receive
A capability map setting out the practices, roles and systems required
- 03
Practitioner matching
We introduce practitioners who have solved the same problem in similar markets.
You receive
A named practitioner team, introduced to your leadership before work begins
- 04
Capability transfer
Practitioners work beside your team through workshops, coaching and live projects.
You receive
Your team practising the new way of working on live projects
- 05
Operational embedding
New practices are written into your processes, meetings and systems.
You receive
Documented processes, templates and tools that your team owns
- 06
Measurable outcomes
We report against the measures we agreed with you at the start.
You receive
A before-and-after report against the measures agreed at the start
Practitioners
Every practitioner has built the capability they teach
Our network brings together operators, former executives, diaspora professionals and specialists from leading organizations.
Each one understands the markets our clients operate in, and you meet them before any work begins.
What we believe
The Library
Operating material from practitioners, free for anyone to use
Manuals, templates, spreadsheets and teardowns that practitioners have used inside real organizations.
Where we work
We work with organizations built in Africa’s leading business cities
- Lagos
- Nairobi
- Accra
- Kigali
- Johannesburg
Start with a conversation about where your organization is going
A diagnostic is the first stage of every engagement, and it begins with your leadership team.