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Ports & Bridges

Corporate Training

Soft skills training for the way work moves between people and teams

Communication, collaboration and judgement become harder as an organization grows, and this program builds the everyday habits that keep work moving.

Design this program for your team
Two colleagues in a focused one-to-one conversation over coffee
For
Early- and mid-career staff and client-facing teams
Formats
Workshop series, team cohort or in-house sessions
Led by
A practitioner from senior client-facing and leadership roles

Who it is for

The program is built for three groups

  • Early- and mid-career staff

    Moving into roles with more stakeholders.

  • Cross-functional teams

    Delivering projects that span several departments.

  • Client-facing staff

    Representing the organization to customers and partners.

Outcomes

What participants will be able to do afterwards

Each one is measured in the report at the end of the program.

  1. Write emails, updates and proposals that get read and acted on
  2. Present ideas clearly to senior stakeholders
  3. Give and receive feedback without damaging the working relationship
  4. Manage stakeholders across teams and levels of seniority
  5. Run meetings that end with decisions and owners

Built on your work

Participants work on your material, not textbook cases

Participants review and rework your team’s real emails, presentations and meeting notes during the program.

How we measure it

The before-and-after we report at the end

  • Manager assessment of the target behaviours, before and after
  • Quality review of written work samples
  • Meeting effectiveness scores across participating teams

Who leads it

A practitioner from senior client-facing and leadership roles leads every cohort

You meet the practitioner before the program is confirmed, and they stay with your team from scoping to the final report.

Adaeze Okafor, Former Chief Operating Officer, a pan-African payments company

Adaeze Okafor

Former Chief Operating Officer, a pan-African payments company

1 → 6 countries launched

Built the operating model that took a payments business from one country to six, and from 80 to 650 people, while keeping regulators on side.

OperationsCross-border expansion
Nigeria · Ghana · Kenya

Training often reveals a larger capability gap, and when it does we can diagnose it

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Tell us who the program is for and what they need to be able to do, and we will propose a design and introduce the practitioner who would lead it.

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